If we don't take care of the customer, maybe they'll stop bugging us.
Need to contact tech support at Facebook? It's a challenge to connect to the right customer service person — you can waste hours circling through a maze of self-help prompts and navigating 150+ contact forms.
The course is freely available to anyone who has access to a mobile device (tablet or smartphone). Take advantage of this free course that offers you a chance to build your awareness, knowledge, and skills at your own pace!
Creators of the course say they're "interested in exploring ways that libraries and library staff can use mobile technologies to deliver library services, to engage with their communities and for their own professional development."
Here's a list of all 23 Mobile Things (apps & social networking tools for both Android and iOS mobile platforms) covered in the course: