If we don't take care of the customer, maybe they'll stop bugging us.
Need to contact tech support at Facebook? It's a challenge to connect to the right customer service person — you can waste hours circling through a maze of self-help prompts and navigating 150+ contact forms.
Writing a Word document, but unhappy because you can't think of exactly the right word to use?
Good news — in Microsoft Office you always have Word's Thesaurus tool to find exactly the right / correct / accurate / exact / precise synonym to make your writing sparkle.
Watch this one-minute video to see how easy it is to do in Word 2007 and Word 2010:
Rita Meade wrote over at Book Riot about "a reading experience that I imagine most book-loving people have from time to time" after having tweeted this:
Waited a long time to read book. Read book. Didn't like book. Life now empty.
Rita got suggestions for lost of great invented words — like "discombookulated" for the state of being confused by a book’s plot — and here are more of the collected neologisms and portmanteaux:
The course is freely available to anyone who has access to a mobile device (tablet or smartphone). Take advantage of this free course that offers you a chance to build your awareness, knowledge, and skills at your own pace!
Creators of the course say they're "interested in exploring ways that libraries and library staff can use mobile technologies to deliver library services, to engage with their communities and for their own professional development."
Here's a list of all 23 Mobile Things (apps & social networking tools for both Android and iOS mobile platforms) covered in the course:
