If you don't like having Outlook 365 cluster email messages & their replies — but would rather see each email message on its own — here's how you can fix your view of email threads.
The screenshot below shows a set of email messages posted to the WisPubLib listserv as seen in Outlook 365, with Conversation View turned on (which is the default setting). I've circled in majenta (2) and red (4) the numbers that indicate there's multiple messages grouped together because they have the same subject line:
If you receive an email that looks like it's from a trusted vendor asking you to confirm an order, or a package shipment message that looks like it's from UPS, USPS or FedEx, resist the urge to click any of its links. Even if the email contains a logo that looks official to you, it might be a copy or a screenshot of a company's logo taken from their webpage; it's easy to make an unauthorized copy of any logo.
Have a Gmail account? Consider adding the free GmailThis! bookmarklet to your web browser. I've been using it for a month, and I love it!
When I'm at home and find a website I'd like to use for work, I can — without leaving the webpage I'm viewing — click the GmailThis! button on my browser tollbar to send the link to my work email address. And vice versa: when I'm at work and find a resource I want to explore on my own time, I just mark the relevant text and click the GmailThis! bookmarklet to send it to my home email address.
When you click the GmailThis! bookmarklet, it creates a "mini-interface" with Gmail, and pops up a Compose Message window that's pre-populated with a link to the web page you're at, as well as any text you may have highlighted on the page (up to 1000 characters.) Enter the email address to which you want to send the message, add some text to the body of the message if you'd like, then click the send button to mail it off. (if you aren't already logged in to your Gmail account, the log in screen will display first; just log in and re-launch GmailThis!.)
Staff at libraries in our system learned this spring we need to keep our Outlook mailboxes under 1 gigabite (1 GB) in size. (The amount of email stored on our Exchange server had grown enough that reducing each staffperson's mailbox quota could save backup space and improve the efficiency of our email server.)
For some staff, getting below 1 GB wasn't a problem. But others (like me) needed to pare down our mailboxes in a big way, so we set about archiving messages and saving & removing attachments to get under the 1GB mark. I'd met my goal by the deadline, but after a month passed — and more attachment-heavy emails arrived — I thought I might be close to bumping up against my limit again. I checked my Outlook's mailbox size, and sure enough — I realized I'd need to regularly monitor my mailbox size to ensure I wouldn't go over my quota.
This morning I had another frustrating time accidentally clicking the People Pane in an Outlook email message — argh. The People Pane is a new feature of Outlook 2010 called the "Outlook Social Connector" that brings in information from popular social networks like Facebook and LinkedIn.
Here's what the people pane looks like in an Outlook 2010 email message: