If you’re training & troubleshooting patrons' tech — in group classes, one-on-one sessions, or helping navigate e-book readers and gadgets — do you have the 7 Qualities of a Great Technology Trainer? 

I bet you already do most of these.  But to make sure Doug Johnson's list is great to review to make sure you're being the best technology trainer you can be.

Here's a start:

1. The problem is on the desk, not in the chair.
2. No mouse touching.

Get Doug's advice and the rest of the list at Seven Qualities of a Great Technology Trainer.