Email Messages Mistakenly Labeled Spam

Sometimes valid email messages mistakenly get marked as "spam" and get put into Outlooks's spam folder instead of the Inbox.

When this happens to you — and the subject line of the message has {Spam?} added — send an email message to Jody Cleveland with the email address of the person you'd like him to whitelist.

But if you find messages mistakenly appearing in Outlook 2007's Junk E-mail folder, you can take care of this yourself; here's info on how to adjust Outlook 2007's junk mail settings for your account. 

Important: You should periodically review messages in your Spam and Junk E-mail folders to make sure you're not missing messages you want to see.