Outlook 2010 has a new feature that lets you arrange messages by Conversation.
Using this feature, messages that share the same subject appear as Conversations that can be viewed and expanded or collapsed by clicking an con to the left of the Subject line. The messages within each Conversation are sorted with the newest message on top. When a new message is received, the entire Conversation moves to the top of your message list, helping to make tracking email threads much easier than before.
Here's a screenshot of what this looks like in one of my email folders:
Here's how to turn on the Conversations feature:
- On the Outlook 2010 ribbon, click the View tab
- In the Conversations group, click in the Show as Conversations check box
- In the dialog box you can choose to arrange only the current folder, or all folders.
In all versions of Outlook, you can find messages in mailbox folders quicker by changing how they're sorted in your email folders. For example, you can arrange your email by date, sender, file size, or level of importance. If you're using a different version of Outlook, try these techniques instead:
- Outlook 2007: Apply or change an arrangement
- Outlook 2003: Sort a list of messages, contacts, notes, or files
Read more about using Conversation in Outlook 2010 at Tame Your Inbox.