Computer Use-Time for Unemployment Insurance Claimants

If your customers use public workstations to file unemployment claims and your library uses a reservation system to limit computer time...

The DWD has asked the Department of Public Instruction (DPI) to assist in notifying libraries about the enhancements to the unemployment insurance online claim system, since many Wisconsin residents rely on the computers available at their public libraries for initiating and filing unemployment compensation claims.

DPI’s Division for Libraries and Technology has asked the DWD to inform claimants that libraries may have fixed-length computer reservation systems. Libraries should be aware that some patrons using library computers for unemployment requirements may request slightly extended computer reservations for their initial claims.

Get more info about DWD's Unemployment Insurance Online Benefit Services at http://dwd.wisconsin.gov/uiben/online/.

source: Channel Weekly, Vol. 17, No. 10 -- November 13, 2014