Recover Deleted Items

Depending on your version of Outlook, you can recover items from Deleted Items, even if you've emptied it:

  • While in Outlook, click on Deleted Items
  • On the menu bar, click on Tools - Recover Deleted Items
  • This will bring up a list of items that have been emptied from your Deleted Items:
  • To recover an email, select it, and then click the Recover Selected Items button:

You can also recover items from Outlook Web Access:

  • While in Outlook Web Access, click on the Options button in the lower left hand corner:
  • Scroll down to the very bottom of the Options page, and you will see the button for recovering deleted items:
  • Find the message you want to restore, click on it, and then click the Recover button:

When you recover a deleted item, it gets restored into Deleted Items. Also, it may take a moment to appear.