One of the podcasts I listen to on my daily commute is Stever Robbins' Get-It-Done Guy, and the other day he talked about the etiquette and good practices to follow when using CC (Carbon Copy) and BCC (Blind Carbon Copy) when addressing email messages.

If you've ever typed a misspelled email address in the To or CC fields of an Outlook message, a problem occurs because Outlook will remember that bad address.  Because Outlook has an auto-complete function, so every time you begin typing an address any incorrect ones will also appear in the auto complete list Outlook offers you.

Fortunately there's an easy way to clear any misspelled (or out of date) email addresses:

Why address an email message to 10 people when you can address it to one?  If you often send email messages to a group of of people — like your Friends group, trustees, or colleagues who serve on a committee — you can save time by creating a distribution list from your Outlook contacts or Global Address Book.

Sometimes valid email messages mistakenly get marked as "spam" and get put into Outlooks's spam folder instead of the Inbox.

When this happens to you — and the subject line of the message has {Spam?} added — send an email message to Jody Cleveland cleveland@winnefox.org with the email address of the person you'd like him to whitelist.

Flags in Outlook are colorful reminders you can add to email messages that require action for followup. Outlook offers several options for setting flags to complement the way you work.

Flagged items will turn red as a visual reminder, and you can also set a flag to give you a popup reminder. They also appear in the To-Do Bar, where you can easily see what actions you need to take each day.