When your library's wireless / Wi-Fi access or Intenet connection is down, here's the information you need to troubleshoot the problem.

Note: this post is targeted to libraries in the Winnefox Library System that are on our shared network.  If your library is located outside of Winnefox, you'll need to check with your local IT staff for their recommended procedures.

By the way, you might want to print out this information and keep it with your "what to do when you're down" documents, emergency procedures manual, and Winnefox Contact List (because you know... if the Internet's down at your library, you might not be able to access this post.)  So to get the print-friendly version...