Windows 8 is a big departure from previous versions of Windows. Do you have patrons asking for help using their Windows 8 devices -- but you aren't familiar with this operating system?
I've rounded up a few resources to help you and your customers navigate the new interface:
Overviews:
- Watch this 2-minute video overview to orient yourself to the interface and its features
- Download this 2-page Windows 8 Quick Reference Card and keep it handy
- Scroll down the page to see a chart that compares Windows 8.1 to Windows 7, or watch this 2-minute video that explains the differences
- Basic concepts of Windows 8 & 8.1 — includes how to print, how to close apps, tiles & how to use them, and how to connect to wireless / wi-fi networks
- A 3-minute video that shows how to navigate Windows 8 on a tablet and find the hidden menus
- Getting around on a Win 8 PC via touchscreen or mouse & keyboard
For more details:
- Tons of tutorials
- A collection of over 25 video tutorials, including how to use the Control Panel to customize and adjust Win8 settings
- Free and detailed Windows 8 Lessons
And if your patron isn't happy with Windows 8 and wants to switch to a more familiar interface:
- How to Fix Windows 8's Biggest Annoyances (and Make It More Like Windows 7), including how to bring back the Start menu
- How to Downgrade Windows 8 Pro to Windows 7 — one can downgrade it to Windows 7 for free, as long as the device is running Windows 8 Pro